Additional Information

Site Information

 Loading... Please wait...

Shipping & Returns

BY SUBMITTING THIS ORDER, YOU ARE ACCEPTING THE TERMS OF USE LISTED BELOW;

TERMS AND CONDITIONS:


SHIPPING

We ship by U.S.P.S Priority Shipping to the Continental United States Only.  Most orders are shipped the next business day after completed purchase.  Please examine any shipment immediately and report any damage to the carrier. 


RETURN POLICY

All returns must be within 30 days of you receiving the order.  ABSOLUTELY No Returns on Electrical Parts, all sales are final.  Returns will be accepted only if the part shipped is the incorrect part.  If you are returning because we made an error in your order, we will send you the correct part at no additional cost.  If any part is damaged during shipping a claim will need to be made to the carrier immediately.  No return will be accepted after the 30 days.  Any returnable items sent back will be charged with a 20% restocking fee and any shipping/handling charges that may apply.  Returned parts must be in new un-used condition, in the original boxes with all included accessories and any paperwork.  Original box must not be ripped or damaged in any way.  


RETURN PROCEDURE

Please contact us at service@furnacepartsoutlet.com to receive a return merchandise authorization number.  Please include your order number, account info, and reason for return.  Please repack merchandise in original boxes.  When we have received and processed the return we will issue a credit. 


DEFECTIVE MERCHANDISE

Returns for reason of defective merchandise will be sent to the manufacturer for verification.  Please be aware that this processs can take up to 90 days.  Upon confirmation from the manufacturer that the merchandise is defective, a refund will be issued. 


YOUR OWN SAFETY

Consult all manufacturers safety warnings and procedures before you begin any repair or installation on your HVAC equipment.  If you are not comfortable or have no experience working with your equipment, we highly recommend calling a local certified installer.  Terms of sales: The purchaser is responsible for safe and proper installation of the products contained within this website and assumes all responsibility for any damages or harm caused by improper installation of these products.